There are a wide variety of reasons why a deposit may have failed. Some common reasons include:
- Your deposit was declined by your bank
- Your deposit would have exceeded your deposit limit
- You tried to deposit with a credit card from a country where our services are not available
- You tried to deposit with an e-wallet (Skrill, Neteller, PayPal) that has already been used to deposit on a different betting account
- You did not authenticate the deposit in your online banking app
- Your account is currently excluded
- There were insufficient funds in your payment account
If you are not sure why your deposit failed or funds were deducted from your payment account but not credited to your betting account, please contact our customer support via live chat or at support@bet-at-home.com for further assistance.